Contact
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General Support
Questions about ordering, shipping, pricing, or protocols.
support@purplelabsrx.comResponse within 24 hours, Mon–Fri 9am–6pm ET.
Medical Questions
Prescriptions, dosing, side effects, or protocol adjustments.
Access Patient Portal →Secure HIPAA-compliant messaging.
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Partnership & Media
For business development, pharmacy partnerships, or media inquiries, email partnerships@purplelabsrx.com.
Purple Labs Rx is a telehealth platform, not a pharmacy. We do not provide emergency medical services. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room.